Account Verification Process
ArenaPlus implements a thorough account verification process to ensure the security and integrity of its platform. This process is crucial for maintaining user safety and compliance with regulatory standards. It includes several detailed steps that each new user must follow meticulously.
Verification Steps
- Registration: During registration, users need to fill out the required fields, which include name, email address, and phone number. ArenaPlus prompts users to double-check their information for accuracy before submission.
- Email Confirmation: After registration, ArenaPlus sends a confirmation email. This email contains a verification link which users must click to confirm and activate their account.
- Identity Verification: To further validate identities, users must upload a scanned copy of a government-issued ID (Driver’s License, Passport, or National ID). This step aims to verify the authenticity of the user’s identity and guard against fraudulent activities.
- Proof of Address: ArenaPlus requires users to submit proof of address documents like a utility bill or bank statement. The document should be recent, typically within the last three months, to be considered valid.
- Phone Number Verification: Users must verify their phone numbers by receiving an OTP (One-Time Password) sent via SMS. This code needs to be entered on the platform to complete the phone number verification process.
Data Requirements
ArenaPlus sets specific criteria for the data provided during the verification process:
- Government ID: The ID must be valid and not expired. The platform accepts IDs with clear and visible name, photo, and date of birth.
- Proof of Address: The address on the document must match the registered address on the user’s ArenaPlus account. Acceptable documents include recent utility bills, bank statements, or official government correspondence.
- Email Address: Users must use a valid and active email address for the confirmation process.
- Phone Number: The phone number should be active and able to receive SMS messages for OTP verification.
The account verification at ArenaPlus is designed to safeguard users’ data and ensure a secure platform. By adhering to these verification steps and data requirements, ArenaPlus maintains a high level of trust and reliability among its users.